News — service

Our Commitment to Customer Service

Posted by Myles Cullen on

Today is more of a discussion point than a product announcement, so carry on to another article if you want the nitty gritty about scooter bits. ;-) A word of warning, I am feeling a little philosophical today. I just had an email dialogue with a customer that was quite upset that a wheel she was able to order online through our store was not actually in stock. I apologized earnestly in a couple of different emails and completely understand her frustration at the inability to get what she wanted - and had paid for! In this day and age, we...

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